Important Information

HOW TO USE THIS WEBSITE
Websites can be a little confusing and difficult to navigate round and find what you are looking for and we are sure our website is no different; so a few pointers which will hopefully help you find what you are looking for
Please click on the named links at the top of the page under ‘Aspley Medical Centre’

• LATEST NEWS you will find useful information on Surgery updates/Out of Area Patients/GP plus Services
• GENERAL INFORMATION you will find Our Services/Research & Studies/How to help us/Self Help/Patient Participation Group/Newletters/Publication of GP Earning/CQC Report and IT Updates
• PATIENT INFORMATION you will find Appointment information/Prescriptions/How to make a Complaint/Our Team/Non-NHS Charges/Home Visits/Data Protection & Confidentiality and having a Chaperone
• OPENING HOURS you will find information on our opening hours and Extended Hours; Saturday opening hours
• STATEMENT OF PURPOSE
• COVID you will find useful information on Covid
• PATIENT SUPPORT you will find useful information to support Carers/Dementia Patients and information to support our Learning Disability Patients
  Please also scroll down the home page. If there is something you cannot find on our webpage then please ring our reception team who are happy to assist.

This website is a guide to the services that we offer at Aspley Medical Centre.
We aim to treat all our patients equally and give you a high quality service that is sensitive to your needs.
This website tells you about the standard of the service we aim to provide.

Latest Government Covid 19 Guidelines
You will not be legally required to self-isolate if you test positive for COVID-19. Stay at home if you can and avoid contact with other people.

You will not have to take daily tests or be legally required to self-isolate following contact with someone who has tested positive for COVID-19.
Being an NHS Primary Care Provider; we are required to comply with Infection Prevention Controls (IPC) and we will therefore continue to ask patients with any respiratory conditions to wear a face masks when attending the practice and please use the hand gels provided. Please DO NOT attend the practice if you have Covid symptoms or test positive for Covid 19.

What can you do to help? currently Did Not Attend rates are still nationally around 10% and it is really important that if you do not need your appointment you ring to cancel or use the NHS App/SystmOne to cancel so we can offer the appointment to someone else.
There are currently lots of different services available within the NHS to help support you and our staff can signpost you to the most appropriate care.

For further information please visit www.gov.uk/coronavirus

PLEASE REMEMBER TO

• Get vaccinated and get your Booster dose
• Wear a face covering if clinically required when attending the practice

It’s business as Usual at Aspley Medical Centre
We are here for all your health related issues, not just covid or urgent issues.
You can still contact your GP—0115 929 2700, 111 online or call 111 for help.
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We don’t always get things right and If you are unhappy with your contact or visit to the practice then please ask to speak to a member of the Management team who will try and deal with your query appropriately. We are here to help.
You can also contact your local Pharmacy for help and advice for minor illness ailments as they can deal with these quickly ad effectively.
All community health and social care services remain in operation. Health visitors, 0-19 Teams, social care and workers, hospitals and GP practices (including ours), Out of Hours and 111 are all still providing the same, safe care as before and so please call them if you have any concerns.

Our normal telephone / switchboard number remains the same for you to call us too.

Try to only take advice from trusted government and health service websites. These have all the latest facts and figures to give consistent advice on how to prevent spreading, catching it and what to do if you think you have the Coronavirus. The following websites have some useful advice and suggestions that can help you cope during these challenging times. Please click on the links below:

NHS (nhs.uk) website COVID-19 advice

Government (gov.uk) websiteCOVID-19 advice

About Aspley Medical Centre